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By checking this box you acknowledge that the personal information you provide here will be used to assist with general inquiries, providing comments or reporting a concern. BC Transit collects and manages your personal information as required by Section 26 of the Freedom of Information and Protection of Privacy Act. If you have questions about how your personal information is managed, please email a Privacy Officer at Privacy@BCTransit.com.

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Transit Service Info

Phone: 250-382-6161
Email: transitinfo@bctransit.com

Customer Relations Agents are available by phone.

Monday to Friday, 6am-7pm

Saturday, 7am-7pm

Sunday, 8am-7pm

After hours, you can access recorded route information by calling our Transit Info line at 250-382-6161 or check our website trip planner and schedule information.

BC Transit Administration and Staff

Phone: 250-385-2551
Hours: Monday to Friday 8:00 a.m. to 4:00 p.m.

Umo Customer Service

Phone: 877-380-8181 (toll-free)

Dedicated Umo Customer Relations Agents are available by phone:

Monday to Friday, 7am – 7pm

Saturday and Sunday, 8am - 4pm