BC Transit Coronavirus COVID-19 Information
COVID-19 measures implemented:
- Enhanced cleaning and sanitization on buses and at BC Transit facilities:
- Daily cleaning of high touch areas on all buses
- Weekly sanitization of buses
- Daily sanitization of handyDART buses
- A red line on floor at front of bus indicates passengers to stand behind
- Additional personal protective equipment for handyDART transit operators
- Communication to staff and customers to encourage behaviours that contribute to the safety of themselves, our operators and fellow passengers (both on board the bus and through channels that include website and social media).
- Capacity management:
- BC Transit will continue to reduce capacity on buses in an effort to create a comfortable transit experience
- As a result, customers may experience pass ups
- We encourage riders in communities with NextRide to check for capacity conditions in advance of boarding
- The use of face coverings is mandatory on buses and recommended where physical distancing is not possible during your transit journey
- Entering only at the front and exiting only at the rear door to get more one way flow, with the exception of mobility aids (effective June 1, 2020)
- Protective barriers for operators in the form of vinyl panels or full driver doors
- Timeline for installation of full driver door protective barriers on buses will be accelerated
Mandatory Face Covering Policy
It is required that customers are wearing face covering when on board a BC Transit vehicle. The mask mandate order from the Province of BC also requires customers waiting at covered bus stops to be wear a face covering. To ensure everyone’s safety and compliance with the new order, we are asking everyone to wear a face covering for your entire transit journey.
The exemption criteria includes:
- People with health conditions or with physical, cognitive or mental impairments who cannot wear one
- People who cannot remove a mask on their own
- Children under the age of 12
Transit Operators working alone behind a full driver door or vinyl panel are also exempt from wearing a face mask as indicated by Provincial Health Officer Dr. Bonnie Henry. Staff on board BC Transit vehicles and not behind a full driver door or vinyl panel will be required to wear a face covering unless they meet the exemption criteria.
Transit Operators are responsible for the safe operation of their bus. As with any issues, the operator has the ability to report those being vocal to the noncompliance of the mask mandate to their transit supervisor or manager.
Under the order, BC Transit supervisors and managers will now have authority to enforce compliance with the assistance of local authorities if necessary.
It is important to remember there are reasons a person may not be able to wear a face covering.
BC Transit asks customers to please be kind to each other, and if someone is not wearing a face covering to assume they meet our exception criteria.
Customers who observe others not following the rules can report these instances to their local transit office. This information will help our team provide on-road support. Customers should not to attempt to enforce the Ministerial Orders.