On-Request

Cowichan - On Request map

On-Request offers pick-up and drop-off service as an extension of a fixed-route. Any location within the designated area shown on the map above qualifies.

Examples of locations are: a house, childcare centre, or employment site.

All customers are eligible to use this service.

On-Request service is limited to two per trip. Priority is given to the first to call and people with mobility challenges.

Phone: 250-749-3311

Pick-up: Call 24 hours ahead to book. Bookings received less than 25 hours ahead will be subject to availability.

Drop-off: Ask the driver when you board.

Your Guide to Accessibility

Information and guidelines to enable safe accessible ridership.