handyDART

handyDART is an accessible, door-to-door shared transit service for people with permanent or temporary disabilities that prevent them from using fixed-route transit without assistance from another person. handyDART picks you up at your accessible door and drops you off at the accessible door of your destination. Customers must first register, at no charge, for this program.

handyDART is part of the Accessible Services offered from your local transit service. Many handyDART customers use a combination of fixed-route and handyDART services depending on their travel needs and destination.

Two types of accessible transit service are offered: shared door-to-door handyDART service and fixed-route service. Fixed-route service includes either low-floor buses with ramps, or lift-equipped buses on fixed routes and schedules.

Fixed-route buses have securements for wheelchairs or scooters. To check if a stop is accessible, call your local transit office. Customers using wheelchairs or scooters, registered handyDART customers or CNIB pass holders may travel with an attendant. Attendants travel free and must board and exit at the same stop as the customer requiring assistance and help load and secure mobility aids on the bus.

 


Register and Documents

You must register with handyDART before using this service. This page outlines how to register.

Book a Trip

This section outlines how to book a trip with handyDART. It includes information on different types of trips, and some guidelines around them.

Taxi Saver

Here you will find information on how to obtain and use a handyPASS, and taxi saver vouchers, as well as some guidelines around them.

Safety

At handyDART, your safety is our priority. Here are our guidelines for ensuring you have a safe trip.

General Information

This section answers a broad selection of frequently asked questions regarding handyDART policies and guidelines.