Transit Future in Kelowna

Project Update - March 2017

As part of the Central Okanagan Transit Future Action Plan, BC Transit, in collaboration with the local partners, will be hosting several public engagement events in March 2017. These events will present some of the proposed transit service changes in the region to the public for their feedback and comment. The events will also be an opportunity to discuss the role of public transit in the Central Okanagan and how the decision-making process works.

The engagement dates and times are:

Date Time Location Address
Tuesday, March 14 2:00pm-5:00pm Queensway Transit Exchange Downtown Kelowna
Wednesday, March 15 12:00pm-3:00pm Peachland (4th Street Place) 4475 4th Street, Peachland
  6:00pm-8:00pm Lake Country Municipal Hall 10150 Bottom Wood Lake Road, Lake Country
Thursday, March 16 1:00pm-3:00pm Parkinson Recreation Centre 1800 Parkinson Way, Kelowna
  5:00pm-8:00pm Rutland Activity Centre 765 Dodd Rd, Kelowna
Wednesday, March 22 6:00pm-8:00pm Ellison Community Hall 4411 Old Vernon Road, Kelowna
UBCO Student Union Building

For those not able to attend events, the information is available online via a survey from March 13 to Friday, March 31 (survey closing at 11:59 pm PDT). 

Project Update - September 2016

As part of the Central Okanagan Transit Future Action Plan process, BC Transit, in collaboration with the local partners and Operating Company, conducted an extensive customer satisfaction survey on the Kelowna Regional Transit system. The survey took place in April 2016, where over 1,700 onboard and online surveys were completed.

The primary goals of the survey were as follows:

* Discover opportunities to provide improved experiences for our customers and to potentially grow ridership
* Learn about customers' needs and priorities and use that information to recommend enhancements to the transit service in the short, medium and long term to support proposed service changes that may be included in the Transit Future Action Plan

The results of that survey are summarized here .

Transit Future Action Plan in Kelowna

In 2012, the Central Okanagan Transit Future Plan was completed. This plan provided a vision of the region’s transit network over the next 25 years. Since the adoption of that plan, many of the projects identified have now been accomplished, including:

  • The introduction of the 97 Okanagan RapidBus and subsequent local service integration
  • The introduction of new Frequent and Local routes throughout the region
  • Improvement to the service frequencies on Local and Frequent Routes
  • Introduction of significant infrastructure improvements throughout the region

Since many of the projects identified in the 2012 plan are now complete, it is important that the project priorities be updated to continue to guide decision-making over the next one to five years and beyond.
The purpose of the Central Okanagan Transit Future Action Plan is to update transit service infrastructure recommendations for the entire region to continue to grow the transit system in the Kelowna region.

Why do we need Transit Future?

This Transit Future will plan guide transit investment that is supportive of livable communities, through:

  • Identifying short-term projects (one to five years) to assist local partners in developing local capital and operating budgets
  • Supporting local community goals and objectives, such as strengthening the link between transportation and land-use in order to support sustainable growth
  • Develop Service Standards and Performance Guidelines which will assist in future decision-making processes  
  • Meeting climate change goals
  • Making it easy to access everyday services on foot, by bike and by transit

Help us Plan Your Future

The development of this transit plan will be highly collaborative and include all of the local partners, transit system staff, the public and representatives from a wide array of stakeholder organizations. The engagement process will be designed to be inclusive, reaching riders and non-riders alike including surveys, public open houses and stakeholder meetings. The engagement plan will combine both BC Transit and local partner engagement strategies to develop and implement appropriate, meaningful, timely and effective public engagement that follows the International Association for Public Participation (IAP2) guidelines.

How do I get involved?

Kelowna Transit Future Flowchart - image

All stages of the creation and implementation of a this Transit Future Action Plan provide opportunities to get involved. A customer survey is planned for April 2016 and public consultation is planned for the summer 2016. Check back here often for information on how to share your input!

If you have further questions or comments, please contact us at

Central Okanagan Transit Future Plan

A Transit Future Plan envisions what a community's transit network should look like 25 years from now, as projected and described by you. Beginning by looking at how the existing transit system could be improved, the Plan describes and prioritizes the infrastructure and investment needed to get there.

Completed Plans

Transit Future looks at how you can improve your transit system to better meet the needs of your community now and for the generation to come. Here are the plans that have been completed in the region.