Transit Future in Kelowna
Project Update - September 2016
As part of the Central Okanagan Transit Future Action Plan process, BC Transit, in collaboration with the local partners and Operating Company, conducted an extensive customer satisfaction survey on the Kelowna Regional Transit system. The survey took place in April 2016, where over 1,700 onboard and online surveys were completed.
The primary goals of the survey were as follows:
* Discover opportunities to provide improved experiences for our customers and to potentially grow ridership
* Learn about customers' needs and priorities and use that information to recommend enhancements to the transit service in the short, medium and long term to support proposed service changes that may be included in the Transit Future Action Plan
The results of that survey are summarized here .
Transit Future Action Plan in Kelowna
In 2012, the Central Okanagan Transit Future Plan was completed. This plan provided a vision of the region’s transit network over the next 25 years. Since the adoption of that plan, many of the projects identified have now been accomplished, including:
- The introduction of the 97 Okanagan RapidBus and subsequent local service integration
- The introduction of new Frequent and Local routes throughout the region
- Improvement to the service frequencies on Local and Frequent Routes
- Introduction of significant infrastructure improvements throughout the region
Since many of the projects identified in the 2012 plan are now complete, it is important that the project priorities be updated to continue to guide decision-making over the next one to five years and beyond.
The purpose of the Central Okanagan Transit Future Action Plan is to update transit service infrastructure recommendations for the entire region to continue to grow the transit system in the Kelowna region.
Why do we need Transit Future?
This Transit Future will plan guide transit investment that is supportive of livable communities, through:
- Identifying short-term projects (one to five years) to assist local partners in developing local capital and operating budgets
- Supporting local community goals and objectives, such as strengthening the link between transportation and land-use in order to support sustainable growth
- Develop Service Standards and Performance Guidelines which will assist in future decision-making processes
- Meeting climate change goals
- Making it easy to access everyday services on foot, by bike and by transit
Help us Plan Your Future
The development of this transit plan will be highly collaborative and include all of the local partners, transit system staff, the public and representatives from a wide array of stakeholder organizations. The engagement process will be designed to be inclusive, reaching riders and non-riders alike including surveys, public open houses and stakeholder meetings. The engagement plan will combine both BC Transit and local partner engagement strategies to develop and implement appropriate, meaningful, timely and effective public engagement that follows the International Association for Public Participation (IAP2) guidelines.
How do I get involved?
All stages of the creation and implementation of a this Transit Future Action Plan provide opportunities to get involved. A customer survey is planned for April 2016 and public consultation is planned for the summer 2016. Check back here often for information on how to share your input!
If you have further questions or comments, please contact us at KelownaTransitFuture@BCTransit.com