On Request

On Request offers pick-up and drop-off service as an extension of a fixed-route. Any location within your transit system qualifies. All customers are eligible to use this service.

On Request service is limited to two per trip. Priority is given to the first to call and people with mobility challenges.

Pick-up: Call 24 hours ahead to book. Bookings received less than 25 hours ahead will be subject to availability.

Drop-off: Ask the driver when you board.

Examples of locations: a house, childcare centre, or employment site.