FAQ - APC

Frequently Asked Questions
Implementing automatic passenger counters on BC Transit buses

1. What is the project?
The Automatic Passenger Counter (APC) Retrofit Project includes equipping buses across the province with APC units and associated hardware and software.  The APC units will replace existing units not presently working or past the end of their useful life and add new units in order to increase the coverage rate in the required communities.

2. How many buses will be equipped with automatic passenger counters and where are they located? 
We are adding 283 buses to the existing 234 buses already equipped with APC.  Thirteen communities have been selected for this retrofit project: Victoria, Abbotsford, Chilliwack, Comox Valley, Cowichan Valley, Kamloops, Kelowna, Nelson, Penticton, Vernon, Prince George, Sunshine Coast and Whistler.

3. What are the benefits?
APC data will allow BC Transit and its partners to assess ridership demands throughout the province and measure route performance against service standards. It will allow better planning and optimization of services by reallocating service hours from low demand routes to higher demand areas.

The new technology will integrate with the upcoming Next Ride project, where commuters, through the web browsers and smart devices, will be able to see how full a bus is along with the current location and predicted arrival time at an identified bus stop.

4. How much will this cost?
The APC Retrofit Project has a cost of $2.67 million. This includes the purchase of units for installation on buses across the province, routers and antennas, and associated analysis and reporting software.  The APC units will replace existing units not presently working or past the end of their useful life, and add new units in order to increase the coverage rate in the required communities.

5. Where is the budget coming from? 
Funding for this project is coming from the Public Transit Infrastructure Fund (PTIF), which was announced in June 2016 by the federal and provincial governments.

6. What contractor is installing the equipment?
Dilax Systems Inc., a Montreal based company, has been selected as the partner to install and maintain the APC system following a competitive procurement process. Dilax Systems Inc., has been providing APC solutions across North America and Europe for more than 25 years.

7. Will all BC Transit communities be getting APCs?
For now, we are retrofitting buses in the thirteen communities identified above. Moving forward, all new buses added to the fleet will be equipped with APC technology.