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At BC Transit, our goal is to ensure all commuters are able to ride the bus, regardless of their accessibility needs. Our fixed route buses have lifts or low floors to help passengers get on and off. Benches at the front can be raised, allowing mobility aids to strap in. For those who need help finding the right stop, the bus driver will call it out. When you get on the bus, please let the driver know what you need.
If you wish to take an orientation, one of our trainers will show you how to use the equipment on the bus and how to communicate with the driver so your ride is as seamless as possible. The orientations are free and we recommend them to anyone who feels they would like a walk through.
The purpose of the ATAC is to provide advice to BC Transit for persons with a disability in the Victoria Region.
Buses at BC Transit have either low floors, or kneeling capabilities to allow those with accessibility needs greater flexibility.
Courtesy seating occupies the front accessible area of the bus. Passengers are asked to defer to the needs of those who require this service
This page explains BC Transit's policies concerning mobility aids, what equipment is accepted, and how to board the bus.
Here are BC Transit's policies and guidelines concerning assistance animals.
Here are BC Transit's policies and guidelines concerning attendants.
Here are BC Transit's policies and guidelines concerning accessibility stops.
If you live in Victoria and would like to learn how to board a bus with your wheelchair, walker or scooter, we can help.